Privacy Policy

Last Updated: November 5, 2024

Welcome to Astrologica. Your privacy is of utmost importance to us, and this Privacy Policy explains how we collect, use, and protect your information when you engage with our services, ensuring compliance with your privacy rights.

This policy applies to our iOS mobile application, website (astrologica.app), and all related services.

1. Information We Collect

To provide you with a personalized horoscope experience, we collect certain types of data:

1.1 Personal Information

When you create an account, we collect:

• Email address: For account creation and communication
• Name: To personalize your experience
• Birth information: Date, time, and location of birth to perform accurate astrological calculations
• Profile photo (optional): If you choose to upload one
• Authentication data: When you sign in with Apple or Google

1.2 Usage Information

We gather data on how you interact with the app:

• Page views and navigation patterns
• Feature usage and interaction times
• Horoscope generation requests
• Audio playback behavior
• Search queries within the app
• Preferences and settings

1.3 Device Information

We may collect:

• Device type, model, and operating system
• Browser type and version
• IP address and approximate location
• Device identifiers (for mobile app analytics)
• Screen resolution and device settings
• App version and performance data

1.4 Payment Information

iOS App (RevenueCat):

• Subscription status and tier
• Purchase history
• Transaction identifiers
• Payment information is processed by Apple; we do not store credit card details

Web Platform (Stripe):

• Subscription status and billing cycle
• Payment method type (e.g., Visa ending in 1234)
• Billing address
• Payment information is processed by Stripe; we do not store full credit card details

1.5 Communications

• Support inquiries and correspondence
• Feedback and survey responses
• Email interaction data (opens, clicks)

2. How We Use Your Information

The data we collect is utilized to:

2.1 Provide and Improve Services

• Generate customized AI horoscope podcasts based on your birth chart
• Calculate astrological transits and predictions
• Deliver personalized audio content
• Improve app performance and features based on usage patterns
• Troubleshoot technical issues

2.2 Account Management

• Create and maintain your user account
• Authenticate your identity
• Process subscription payments
• Manage free trials and billing cycles

2.3 Communications

• Send you your daily horoscope notifications
• Provide customer support
• Send service updates and important notices
• Deliver marketing communications (only if you opted in)

2.4 Analytics and Research

• Understand how users engage with our Service
• Analyze trends and user preferences
• Conduct research to improve our AI models
• Measure app performance and reliability

2.5 Legal Compliance

• Comply with legal obligations
• Enforce our Terms of Service
• Protect against fraud and abuse
• Respond to legal requests

3. Data Storage and Security

Your data is stored securely using industry-standard measures:

• Encryption: Data is encrypted in transit (TLS/SSL) and at rest
• Access Controls: Limited to authorized personnel only
• Secure Infrastructure: Hosted on secure cloud servers
• Regular Audits: Security practices are regularly reviewed
• Data Backups: Regular backups to prevent data loss

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners who assist in operating our app or delivering services:

4.1 Service Providers

Payment Processing:

• Stripe: Processes web subscription payments (see Stripe's Privacy Policy)
• RevenueCat: Manages iOS subscription infrastructure (see RevenueCat's Privacy Policy)
• Apple App Store: Processes iOS payments (see Apple's Privacy Policy)

Infrastructure and Hosting:

• Cloud hosting providers for data storage and processing
• Content delivery networks (CDNs) for fast app performance

Analytics and Performance:

• Google Analytics: Website and app usage analytics
• PostHog: Product analytics and feature tracking
• Cloudflare: Performance monitoring and security

Communication Services:

• Email service providers for transactional and marketing emails
• Push notification services for app alerts

AI and Content Generation:

• AI service providers for generating horoscope content
• Text-to-speech services for audio generation

4.2 Legal Requirements

We may disclose your information if required by law, such as:

• In response to subpoenas or court orders
• To comply with legal processes
• To protect our rights, property, or safety
• To prevent fraud or illegal activity

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner. You will be notified of any such change.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. For detailed information about the cookies we use, please see our Cookie Policy.

Types of cookies we use:

• Essential cookies: Required for the Service to function
• Analytics cookies: Help us understand usage patterns
• Functional cookies: Remember your preferences
• Advertising cookies: Deliver relevant ads

You can control cookies through your browser settings. Note that disabling cookies may limit some functionality.

6. Third-Party Links

Our app may contain links to external websites and services. We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.

Third-party services we link to:

• Social media platforms (Instagram, TikTok)
• Payment processors (Stripe, Apple)
• Authentication providers (Apple Sign-In, Google Sign-In)

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Account data: Retained while your account is active
• Birth chart information: Retained while your account is active
• Usage data: Typically retained for 2 years for analytics
• Payment records: Retained for 7 years for tax and legal compliance
• Support correspondence: Retained for 3 years

Data Deletion

You may request deletion of your data at any time:

1. Email us at hello@astrologica.app with subject "Data Deletion Request"
2. Include your account email address
3. We will process your request within 30 days

For detailed instructions, see our Data Deletion Policy.

Note: Some data may be retained for legal compliance even after deletion requests.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

8.1 General Rights

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Deletion: Request deletion of your data (with exceptions)
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent for marketing communications

8.2 GDPR Rights (European Users)

If you are in the European Economic Area (EEA), you have additional rights under GDPR:

• Right to lodge a complaint with a supervisory authority
• Right to object to automated decision-making
• Right to detailed information about data processing

8.3 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if your information is sold or disclosed
• Right to opt-out of sale of personal information (we do not sell data)
• Right to non-discrimination for exercising your rights

8.4 Exercising Your Rights

To exercise any of these rights, contact us at hello@astrologica.app with:

• Your account email
• The specific right you wish to exercise
• Any supporting information

We will respond within 30 days (or as required by applicable law).

9. International Data Transfers

Astrologica is primarily based in the United States. If you access our Service from outside the US, please be aware that:

• Your information may be transferred to and processed in the United States
• The US may have different data protection laws than your country
• We take appropriate safeguards to protect your data in accordance with this Privacy Policy

For EEA users, we rely on:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Your explicit consent where required

10. Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect information from children.

If we learn that we have collected personal information from a child under 13:

• We will delete the information as quickly as possible
• We will terminate the associated account
• We will notify the parent or guardian if possible

If you believe a child under 13 has provided us with personal information, please contact us at hello@astrologica.app immediately.

11. Do Not Track Signals

Some browsers support "Do Not Track" (DNT) signals. Currently, there is no industry standard for responding to DNT signals. Therefore, our Service does not respond to DNT browser settings at this time.

However, you can:

• Control cookies through browser settings
• Opt out of analytics tracking
• Adjust your device privacy settings

12. Data Breach Notification

In the unlikely event of a data breach that affects your personal information:

• We will notify affected users within 72 hours of discovery
• We will provide details about the breach and steps being taken
• We will notify relevant regulatory authorities as required by law
• We will take immediate action to secure the data and prevent future breaches

13. California Shine the Light

California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

14. Changes to This Privacy Policy

We may occasionally update our Privacy Policy to reflect:

• Changes in our practices
• Legal or regulatory requirements
• New features or services

When we make significant changes:

• We will update the "Last Updated" date at the top
• We will notify you via email to your registered address
• We will display a prominent notice on our website/app
• We may request renewed consent where required

Your continued use of the Service after changes take effect constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions concerning this Privacy Policy, please contact us:

Email: hello@astrologica.app Website: astrologica.app

For specific requests:

• Data deletion requests: Include "Data Deletion Request" in subject line
• Data access requests: Include "Data Access Request" in subject line
• Privacy concerns: Include "Privacy Inquiry" in subject line

We aim to respond to all inquiries within 2-3 business days.

16. Related Policies

For more information about our practices, please review:

• Terms of Service
• Cookie Policy
• Refund Policy
• Data Deletion Policy